Privacy & data

Your saved Garage

Vehicle details, service history, modifications and saved original files are stored in this browser. You can enable a private automatic recovery backup after signing in. Another browser or device receives these records only when you choose to restore a backup; continuous cross-device synchronization is not provided.

Free includes one vehicle, five maintenance records and three receipt uploads. Sign in and enable private backups to recover these records in another browser. Previously saved vehicles remain readable, and existing Free editing commitments are preserved in the original browser. Archived cars retain their saved records and original files in this browser. Changing access does not automatically delete saved records or attachments. Original-file downloads, saved-record PDFs and complete Garage backups remain available.

Clearing site data, browser storage limits or losing access to the device can remove local records. Check that an automatic backup has completed, or download a complete backup, before changing browsers or devices or clearing site data. A backup contains vehicle records and original files; keep it private.

Your WERKAVON account

Verify your email when you create or open your WERKAVON account. We use your verified email and account identifier to provide access, protect your private recovery copies and help with account recovery. Essential sign-in cookies remember this browser; you may need to verify again on a new device, after signing out or clearing cookies, or when a session expires.

Our account and email delivery providers process the information needed to deliver verification codes and maintain secure sessions, including relevant device and security records. Your account is also used for automatic backups; no separate backup account is needed. Signing out pauses uploads on this browser and does not erase saved browser records, downloaded files or hosted recovery copies. Avoid shared browser profiles when storing personal vehicle records.

Automatic Garage backups

When you select automatic backup during WERKAVON account setup, or enable it in Garage, your Garage records, saved research and original files are copied to private storage linked to your account. We use your account identifier to control access and display the signed-in email so you can check which account you are using. Uploaded backups are protected in transit and at rest. They are not public links.

One chosen browser makes backups while WERKAVON is open and online. We keep the latest complete copy and the previous complete copy until replaced or you delete them. Up to 30 MB of original files can be included, with a 50 MB limit for the complete backup. If a file cannot be included, an upload fails or the limit is exceeded, the app shows a warning; it does not silently claim that a partial copy is complete. Check the last successful backup time before clearing browser data. Closing the app before an upload completes can leave newer changes only on your device.

Backups are processed by our hosting and storage service providers to store and restore your information; creating a backup does not request AI analysis. New backups require verified eligible access. Existing recovery copies remain available to restore or delete after that access ends. Pausing backups keeps existing copies. Removing a local car or file may leave it in an earlier recovery copy until that copy is replaced.

To erase the hosted recovery copies, sign in, open Garage and choose Delete cloud backups. The confirmation explains that both copies will be lost and automatic backups will stop. The app confirms deletion only after removing the stored copies. Browser records and files you downloaded remain under your control. Contact us if you need help with deletion or account recovery.

Information used by online features

Vehicle information and web research

WERKAVON uses online information services and web searches to identify vehicles and research the feature you request. Your VIN and relevant vehicle details may be shared with vehicle-data and research service providers. Buy & Sell research also uses the location, mileage and condition you enter.

Files and information you submit

Selected PDFs, images, text and relevant vehicle history or modifications are shared with third-party analysis services, including AI services, when you request an online import or analysis. Remove unrelated names, addresses, financial information and other personal information before submitting files or text.

Service providers

We use service providers to deliver vehicle information, research, analysis, website hosting and messages. They process information needed for those services and may retain information for security, abuse prevention or other service requirements. Processing may take place outside your state or country. Provider retention varies; we do not promise that information sent online is immediately deleted. Contact us with questions about the providers that handle your information.

Website operation and security

Network and usage information, such as your IP address and details about requests to the site, may be processed to operate the service, protect it from misuse and manage usage limits. Operational and security records are separate from your saved Garage and the contact-record deadlines below.

Messages and access

When you contact us or send feedback, we and our message-delivery providers receive the information you submit. This can include your name, email, vehicle selection, device details, feedback and access identifier. We use it for support, product improvements and existing invitation access or reward follow-up. The same purposes apply to earlier access applications.

We use a session cookie to remember invitation access and keep records of contact details, access dates, feedback and reward status. Signing out or clearing your Garage does not delete these access records or messages already sent.

How long we keep contact and access records

We keep personal records only as long as needed for the purposes above, subject to these maximum periods:

Unselected access applications

Delete no later than 90 days after selection closes, unless you separately ask to remain on a waitlist.

Invitation access details

Delete no later than 90 days after your final access or reward expires. An approved reward awaiting activation is preserved until its access period is established.

Support messages

Delete no later than 90 days after the request is resolved.

Identifiable feedback

Remove identifying details when triaging feedback; delete any remaining identifiable feedback within 12 months of receipt. Editing review notes does not restart that period.

Records may be removed earlier when they are no longer needed. These deadlines cover copies we hold in access records, form submissions, delivered messages and exports, as applicable. A service removing its copy does not automatically remove delivered email or downloaded exports. Provider-managed operational and security records follow separate retention periods. Email hello@werkavon.com to request deletion; you do not have to wait for a scheduled deadline.

These deadlines do not delete your device’s Garage or your own backup files. Those remain under your control.

Your choices

• Use manual Garage records when you do not want a document analyzed online.
• Review and remove unnecessary personal information before submitting a file, photo or message.
• Download a complete Garage backup and original files before deleting local records.
• For a privacy question, email hello@werkavon.com or use Contact us. Do not send your invitation code or identity documents.

Request deletion of your data

Request data deletion, or email hello@werkavon.com from the address you used to contact us. Choose whether to remove selected messages or feedback, cloud Garage backups, your invitation access, or all personal records we hold for you. You can also delete cloud backups directly from Garage after signing in.

1. We verify the request using contact details already associated with the records and confirm its scope.
2. Before closing access, we explain which records will be removed and what invitation access or unused rewards will end. We ask you to confirm before making that change. Submitting a request does not immediately delete anything.
3. We remove the confirmed records and applicable copies held in our message services and exports, then notify you what was completed and any information that must remain, with the reason.

What you may lose: deleting cloud backups removes recovery of the cars, history, saved plans and original files in both copies. Deleted messages and feedback cannot be used for future support or reward review. Closing an access record ends the invitations and rewards that depend on it. Download any records you want to keep before confirming. A request limited to messages or feedback does not itself close your access.

Your device and backups: we cannot remotely erase the Garage saved in your browser or files you downloaded. To remove all WERKAVON data on a device, first download any backup you want to keep, then use that browser’s settings to clear site data for WERKAVON. This removes local vehicle history, modifications, saved plans and original attachments, and signs you out. Repeat for each browser/device you used, and remove downloaded backups or exports separately if you want those erased too. Clearing local data does not request deletion of records we hold.

Provider-managed operational and security records may follow separate retention periods. We will explain any limits relevant to your request. This notice covers Free access, existing invitations and optional automatic backups. Billing and continuous cross-device synchronization will require updated disclosures before they open.